Privacy Policy
Your privacy, account security and responsible use of MDCAT Mentor services are important to us.
⚠️ Important Fee Policy
Fees paid for any online entry test preparation session, course, test series or other educational service are non-refundable and non-transferable. Please review the course details carefully before making your payment.
1. About This Policy
This Privacy Policy explains how MDCAT Mentor collects, uses and protects information when you visit our website, create an account, enroll in an online course, join a test or use our educational services.
By using our website or enrolling in any service, you agree to the practices described in this policy.
2. Information We May Collect
Student Information
Name, email address, phone number and other information provided during registration.
Academic Information
Test preferences, course enrollment and academic information you choose to provide.
Payment Information
Payment-related details necessary to confirm your enrollment or transaction.
Technical Information
Device, browser, IP address, cookies and website usage information may be collected.
3. How We Use Your Information
Information may be used to:
- Create and manage your student account.
- Provide online classes, tests and educational services.
- Process and verify payments.
- Provide test results and performance information.
- Communicate important course or test updates.
- Improve our website, courses and student experience.
- Maintain website security and prevent misuse.
4. Online Classes & Course Access
Course access is provided to the student account registered at the time of enrollment.
- One account is intended for one student.
- Login credentials must not be shared with other people.
- Course access may be restricted if account sharing or unauthorized use is detected.
- Class schedules, instructors, course content and delivery methods may be changed when reasonably necessary.
- Temporary technical interruptions may occur because of internet, hosting, platform or third-party services.
💰 5. Fee, Refund & Transfer Policy
Because our services include digital educational content, online classes, tests, recorded lectures and/or immediate access to learning resources, payments are treated as final.
All fees paid for online entry test preparation sessions, courses, test series, online tests or other educational services are NON-REFUNDABLE and NON-TRANSFERABLE.
Refunds will generally not be provided because of:
- Change of mind after enrollment.
- Failure to attend online classes.
- Personal schedule or academic commitments.
- Failure to watch lectures or use course material.
- Change of examination plans.
- Failure to appear in an online test.
- Internet or device problems on the student’s side.
A student may contact MDCAT Mentor support regarding genuine technical or payment errors for review. Any resolution will depend on the circumstances and applicable terms.
6. Course Material & Copyright
Videos, lectures, notes, PDFs, MCQs, question banks, tests, graphics, website content and other educational resources provided by MDCAT Mentor are intended for personal educational use.
- Copying or commercially distributing our content without permission is prohibited.
- Uploading MDCAT Mentor material to other websites, groups or social media without permission is prohibited.
- Selling, sharing or redistributing paid course material is prohibited.
- Unauthorized recording of live classes may be restricted.
7. Student Account & Security
Students are responsible for keeping their login credentials confidential.
- Do not share your password with another person.
- Use your own registered account.
- Notify us if you believe your account has been compromised.
- MDCAT Mentor may restrict or suspend accounts involved in unauthorized access, fraud or misuse.
8. Online Test & Examination Rules
Online tests may include security and monitoring measures designed to maintain a fair testing environment.
- Students must attempt tests honestly.
- Cheating or use of unauthorized assistance is prohibited.
- Students may be required to use camera, microphone or screen monitoring for selected tests.
- Test attempts may be reviewed where suspicious activity is detected.
- MDCAT Mentor may cancel a test attempt if there is reasonable evidence of cheating or serious violation of test rules.
9. Communication
By registering with MDCAT Mentor, you may receive important communications relating to your account, classes, tests, payments, schedules and services.
Promotional communications may also be sent where appropriate. You may contact us if you wish to stop receiving promotional messages.
10. Cookies & Website Analytics
MDCAT Mentor may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage and improve our services.
Some third-party services used by the website may also use cookies or similar technologies according to their own policies.
11. Third-Party Services
Our website may use third-party services such as payment providers, video platforms, hosting services, analytics tools, communication platforms or other technology providers.
Information shared with such services may be subject to their respective privacy policies and terms.
12. Information Security
We take reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.
However, no website or online transmission can be guaranteed to be completely secure. Students should also take reasonable steps to protect their accounts and devices.
13. Children’s & Students’ Privacy
MDCAT Mentor provides educational services primarily for students preparing for entry tests. Where a student is under the applicable age of consent, parents or guardians should be involved in enrollment and payment decisions.
We do not knowingly request unnecessary personal information from students.
14. Policy Updates
MDCAT Mentor may update this Privacy Policy, fee policy, online class rules or other website policies from time to time.
Updated policies will be posted on this website. Continued use of our services after an update may constitute acceptance of the revised policy.
15. Contact MDCAT Mentor
If you have questions about this Privacy Policy, your account, course access or your personal information, please contact MDCAT Mentor through the contact information provided on our website.
🔐 Your Privacy Matters
MDCAT Mentor is committed to providing students with a secure and reliable online learning environment.
Website: mdcatmentor.com